Customer
Support Center
What should I do if denied access via FTP?
Be sure to read the FTP tutorial instruction.
If you still have trouble, send email to support@pagehome.com explaining
the problem in detail. Be sure to include both your userid and domain name
as well as the current account password.
When Will I Know That My Domain Is Approved
& Active From InterNIC?
You will not receive notification that a domain name has been registered.
After you receive notice that you are online @Pagehome, continue to check
your URL on a daily basis, i.e. http://www.yourdomain.com. Domain
registration can take anywhere from 2 hours to 2 weeks. Unfortunately we
have no control over this process.
Who Do I Contact Regarding InterNIC Billing?
Questions regarding InterNIC Invoicing
and Payment Procedures should be referred to Registration Services.
You can reach them by calling (703)742-4777 and selecting option number
1 or you may email them at hostmaster@rs.internic.net .
How Do I Change My Billing Frequency and Method
Of Payment?
Just email us about 20-30 days prior to your next billing date
and request a different mode of payment.
Can I Change My Domain Name?
In order to change your domain name, you need to submit an order
for the new domain via our online order form at http:/www.pagehome.com/faq/order.html
. Be sure to reference the domain name you wish to replace in the comments
section. Please note that we must set up a new account to serve a different
domain name.
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Questions or problems regarding this web site should be directed to webmaster@pagehome.com.